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Privacy Policy

The Wyndham Website, Google Group (Wyndham Community News) and Board Only Google Group were created for the exclusive use of registered homeowners of Wyndham Homeowners Association (Wyndham). By using this website, you accept that the Board of Directors may contact you as needed to communicate with you about essential and non-essential matters related to your home ownership.

Our Privacy Commitment

Your privacy is important to us. We collect and use personal information about you to create and maintain a relationship built on trust and respect. We take steps to make sure your information is used responsibly, and we will not share your information with third parties outside of Wyndham.

We want you to understand how and under what circumstances your personal information is collected and used, as well as what we're doing to ensure that your information is used according to good business practices and protected accordingly.

What is personal information?

There are a number of types of personal information that exist about you that we collect depending on the nature of our relationship with you. This information could be collected in person, over the telephone, through the mail, or over the Internet. The information we may collect or obtain includes but may not be limited to:

  • Your identity or contact information such as your name, address, phone number, e-mail address, photograph and so on; and
  • Your transactions with us such as point of sale, fee encumbrances, service inquiries, information requested or provided to you, program and event participation, or responses to surveys or contests.

Why do we collect and use your personal information?

We need basic information about you in order to conduct business and provide your personal services to you. We recognize that some of this information is sensitive or private, which is why we collect personal information for the following purposes:

  1. To create and maintain a responsible relationship with you and provide ongoing service.
    We collect information that allows us to accurately and efficiently manage your membership and perform the services that you receive from us. For example, we will collect and use personal information in order to provide access to HOA amenities, programs, and perform services as they relate to our relationship with you.
  2. To understand your needs and preferences.
    In order to ensure the HOA is offering programs and services that keep pace with your expectations we may, from time to time, ask you to participate in surveys that help us to understand what you desire from the HOA to fit your lifestyle. 
  3. To meet legal and regulatory requirements.
    We are required to collect and use personal information to fulfill our contractual obligations to you, or our legal and regulatory obligations to others.

When do we share your personal information?

We share your personal information with our homeowners and other parties who require such information to assist us with establishing, maintaining, and managing our relationship with you.

Further, your personal information may be disclosed:

  • as permitted or required by applicable law or regulatory requirements;
  • to protect the rights and property of the HOA;
  • during emergency situations or where necessary to protect the safety of a person or group of persons;
  • where the personal information is public; or
  • with your consent.

How do we protect your information?

Wyndham values your right to privacy and works hard to protect your personal information. We use Google products to maintain your information and to protect it against risks such as loss or theft, unauthorized access, disclosure, copying, use, modification, or destruction. These safeguards include secure areas for authorized parties only, secure networks, and secure databases.

We consistently maintain reasonable and systematic controls, schedules, and practices for information and records retention, and the destruction of personal information that is no longer necessary or relevant for the identified purposes, or required by law to be retained. When documents containing such information are destroyed, erased, or made anonymous, we ensure that any personal information contained in the documents is protected.

What choices do you have?

At Wyndham, we are working hard to ensure we have and maintain your confidence and consent to collect, use, and disclose your personal information for the purposes identified above. However, you do have a choice and can refuse or withdraw your consent at any time as follows:

  1. You may have your contact information removed from our communication lists which we use to inform you of community and HOA updates, new or relevant programs and services that may be of benefit to you.
  2. You may refuse to provide personal information to us. You may also withdraw your consent at any time, subject to applicable legal or contractual restrictions and reasonable notice. However, in either case, this may severely limit our ability to provide services and access to HOA amenities to you.
  3. You may also ask us about your personal information and notify us of any corrections that may be necessary.

We need your consent to collect, use and disclose your personal information. If you have any questions about our privacy practices, or if you wish to have your name removed from our communication lists or withdraw your consent to the use and disclosure of your personal information, please email us at website@wyndhamhoa.com.

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